Terms of use

1. The service

My Intelligent Agenda is a rule-based scheduling tool: your hospital configures the rules its rosters must follow — locations, coverage, fair distribution, absences — and the service generates a schedule that satisfies them in seconds. Your hospital's planners always stay in control: every generated schedule can be reviewed, adjusted, and published only when they're ready. The product is under active development; features may be added, changed, or retired as it matures.

2. Accounts and approval

Access is granted only after we review and approve a request submitted through our public signup form (see our Privacy Policy for what that involves) — there is no fully automated, instant self-serve signup today. Once approved, we provision your hospital's account and its first administrator login; from there, your hospital's own administrators decide which of their staff can access the product and at what permission level.

You must give accurate information when requesting access and keep your account credentials confidential. Commercial terms — pricing, contract duration, support — are agreed separately with your hospital; these terms govern your use of the product itself.

3. Acceptable use

• Use the service only for lawful purposes and in line with these terms.
• Don't attempt to access another hospital's data or account.
• Don't reverse-engineer, probe, or attempt to circumvent the service's security controls (including its abuse-prevention checks and rate limits).
• Don't enter personal data into the service that your hospital isn't lawfully permitted to process.
• Don't do anything that could disrupt the service's availability for other hospitals.

4. Your data, our processing

As explained in our Privacy Policy, your hospital controls the rostering data it enters — staff records, schedules, absences, and preferences — and we process it only as instructed, as a processor. Your hospital remains responsible for the lawfulness, accuracy, and appropriateness of the data it enters into the service.

5. Availability

We aim to keep the service available and make reasonable efforts to do so, but at this stage of the product we do not commit to a formal uptime service-level agreement. Where practical, we'll communicate scheduled maintenance in advance.

6. Liability

To the maximum extent permitted by law, the service is provided "as is" and "as available", without warranties of any kind. Our total liability for any claim arising from your use of the service is limited to the fees paid to us in the twelve (12) months before the event giving rise to the claim, or — for any period the service is provided free of charge — is excluded to the maximum extent the law allows. Nothing in these terms limits liability that cannot be limited under applicable law.

7. Termination

Either you or we may terminate your hospital's account. When an account is terminated, we run our offboarding process: it produces a full export of your hospital's configuration and data — staff records, schedules, absences, preferences, and account configuration — before anything is permanently deleted. This export/delete process is a real, tested part of our platform, not a manual best-effort.

Unless you ask us to delete sooner, or a longer transition period is agreed, we permanently delete a terminated account's data 30 days after termination.

8. Changes to the service and these terms

We may change the service and these terms as the product evolves. We'll update the effective date above, and take reasonable steps to notify existing customers of a material change.

9. Governing law

These terms are governed by Belgian law. Any dispute that cannot be resolved amicably will be submitted to the competent Belgian courts, to the exclusion of any other forum.